What to bring for your visit 

We want your visiit to be convenient as possible. To expedite your visit, please bring the following items with you:

• Insurance Card if you have insurance 

• Drivers license or picture ID

• Payment for insurance co-pay or self-pay payment 

To help us better serve you, please bring: 

• List of current medications 

• List of medical conditions and past surgeries

• List of all known allergies

• Parental Authorization Form 

The Patient Portal

The Patient Portal allows patients to 

• Insurance Card if you have insurance 

• Drivers license or picture ID

• Payment for insurance co-pay or self-pay payment 

To help us better serve you, please bring: 

• List of current medications 

• List of medical conditions and past surgeries

• List of all known allergies

• Parental Authorization Form 

Contact Us

Crescent City 

300 S. Main Street 

Crescent City, FL 32112

Office:     386-698-1221

Fax:         386-698-1514

Mailing Address

P.O. Box 66

Palatka, Fl 32178

Palatka 

6500 Crill Ave

Palatka, FL 32177

Office:     386-326-0575

Fax:          386-326-0571

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Frequently Asked Questions

Do I need to make an appointment?

No appointment necessary. Express Family Care is a primary care office that accepts walk-ins.

I am being sent here by my employeer or my auto insurance. What do I need to bring?

Bring any paperwork required for your visit. Don't forget to bring a form of identification, list of current medications and any past medical records. 

What insurances do you accept? 

We accept major health plans such as BCBS, United, Cigna and Aetna to name a few. For a more complete list, check out our Inusrance and Payments page.

How can I access my visit notes?

At check-out, we will provide you a copy of your visit notes. If you provide an email address, we will sent you a summary of your visit automatically. You can also access your visist notes and make payments by signing into our Patient Portal. 

What is the Patient Portal?

The Patient Portal allows patients to fully engage with their demographic, financial and health information through a secure website. With your login information and pin, you can easily access your visit notes and health records, after-care instructions,  message providers, schedule appointments and even make secure payments all online. If you do not have access to the portal, call us and we will sent over an email invitation. Access the portal here.  

Do you take Medicaid?

Unfortunately we are not credentialed with any Medicaid plans. 

Do you have flu shots?

Yes. We have the flu shot in-stock year round. Come in to get your flu shot today.

Do you have an on-site pharmacy? 

Yes, our on-site pharmacy is a convenient way to get common medcications and prescriptions without standing in line at the pharmacy.